Gryter Privacy Policy

App name: Gryter ("Gryter", "we", "us", "our")
Contact: abidwaqar98@gmail.com

This Privacy Policy explains how Gryter collects, uses, shares, and protects information when you use our mobile application and our website that hosts our legal pages (the "Services").

1. Who we are

Gryter is operated by Abid Waqar, a sole proprietor based in Pakistan, doing business as Gryter ("Gryter," "we," "us"). For purposes of the EU/UK GDPR, we act as the data controller of your personal data. For California law (CCPA/CPRA), we act as a business.

If you have questions or requests, contact: abidwaqar98@gmail.com

2. Who this policy applies to

This policy applies to:

3. Age limits (Children)

Gryter is not intended for children. Users must be 16+.

We do not knowingly collect personal data from anyone under 16. If a parent or guardian believes their child has provided data, they may email abidwaqar98@gmail.com and we will delete the data within 7 days of receiving the request.

4. Information we collect

We collect information in the following categories:

A. Account and profile information

When you sign in (Google or Apple), we may collect:

B. Onboarding and fitness profile information

You may provide (or we may infer from your selections):

C. Workout and usage data (fitness data)

When you log workouts, we collect and store:

This data can be considered health/fitness-related data because it reflects physical performance and body characteristics. We do not integrate with Apple HealthKit or Google Fit, and we do not access biosensor measurements (heart rate, blood oxygen, sleep, etc.). All fitness data is information you provide through the in-app session capture flow.

How we treat health/fitness data:

D. AI-generated workout outputs

We generate workout plans (and related structured outputs) and store:

We do not store AI chat conversations, only the output workout structure.

E. App analytics and crash diagnostics

If enabled, we collect:

We use Firebase Analytics and Firebase Crashlytics.

F. Device and technical data

Some SDKs may process technical identifiers for security, analytics, fraud prevention, and app functionality, such as:

G. Purchases and subscription information

Subscriptions are sold through Apple App Store / Google Play using RevenueCat.

We do not receive your full payment card details. We may store:

H. Optional free-text preferences

On the final onboarding step you may provide a short, optional free-text note about your preferences (for example, equipment or scheduling preferences). The field is labeled "Any preferences?" and is capped at 500 characters.

If you fill it, the contents are stored in your Gryter profile and sent to our AI provider with each training-plan generation (see Section 8.A). We recommend you do not include sensitive medical details — the in-app field includes a notice to this effect.

If you do mention a health condition spontaneously, that text is treated under the same special-category-data terms described in Section 4.C and Section 7.

You can clear or edit the field at any time from the Preferences section of your Profile, which removes it from your profile and stops sending it in future plans.

5. Where data is stored

Your data may be stored:

6. How we use information

We use personal data for the following purposes:

A. Provide and operate the Services

B. Personalization and coaching adaptation

C. AI processing (workout generation)

We use AI to generate workout structures and recommendations. Inputs may include your onboarding profile and historical workouts, and outputs are saved to your device and Firestore.

D. Analytics and diagnostics

E. Security and fraud prevention

F. Legal compliance

Comply with applicable laws, requests, and enforce our Terms.

7. Legal bases (GDPR/UK GDPR)

If you are in the EEA/UK, we rely on the following legal bases:

Special category data (Art. 9): To the extent your workout/body data is considered "health data," we process it based on your explicit consent (Art. 9(2)(a)) and/or as necessary to provide the service you request.

8. Sharing and disclosure of information

We do not sell your personal information.

We share information only as needed with:

A. Service providers (processors)

B. Legal and safety

We may disclose information if required to:

C. Business transfers

If Gryter is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction.

9. "Sale" / "Share" under CCPA/CPRA (California)

Under California law, "sell" and "share" have specific definitions.

California residents have the right to opt out of the sale or sharing of their personal information. We do not currently sell or share personal information; if our practices change, we will update this policy, provide notice, and provide required opt-out mechanisms.

Global Privacy Control (GPC)

If your browser or device sends a Global Privacy Control (GPC) signal, we treat it as a valid opt-out request for the sale or sharing of personal information. We do not currently sell or share personal information for cross-context behavioral advertising; this honor commitment ensures that if our practices ever change, the opt-out is automatic for users sending GPC.

10. International transfers

Some vendors (including AI providers and cloud infrastructure) may process data in other countries, including the United States.

For users in the EEA/UK/Switzerland, when personal data is transferred internationally, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) and/or other lawful transfer mechanisms supported by our vendors.

Because Gryter is operated by a controller based in Pakistan, the act of providing your personal data to us is itself a transfer to a country outside the EEA/UK/Switzerland that has not received an adequacy decision from the European Commission or the UK ICO. Where you reside in the EEA, UK, or Switzerland, you provide this data on the basis of your explicit consent (GDPR Art. 49(1)(a)) to the controller's processing in Pakistan, with the understanding that Pakistan does not have an EU adequacy decision and that you may have less recourse under Pakistani law than under EU/UK law.

11. Data retention

We retain your personal data only as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law (including for security, fraud prevention, dispute resolution, or compliance with tax, accounting, or other legal obligations). This statement is provided per GDPR Article 13(2)(a).

Concrete retention periods:

12. Account deletion

A. Delete from inside the app (recommended)

You can permanently delete your account directly from the app at any time:

  1. Open Gryter and go to Settings.
  2. Scroll to the Account section.
  3. Tap Delete Account and confirm.

For non-anonymous accounts (signed in with Google or Apple), you will be asked to re-authenticate before the deletion proceeds. Deletion is instant and permanent — there is no recovery, undo, or "soft delete" period.

B. Delete by email (if you've already uninstalled)

If you no longer have the app installed, email abidwaqar98@gmail.com from the email address associated with your account. Email-based requests are processed within 7 days.

C. What gets permanently deleted

D. What is anonymized rather than deleted

Any feedback or bug reports you submitted prior to deletion are retained in anonymized form — your user identifier is stripped, but the message body, rating, and device metadata are kept so we can continue learning from past feedback to improve the product.

E. What may be retained for a limited period

F. Subscription billing must be cancelled separately

If you have an active Gryter subscription, you must cancel billing in your App Store or Google Play account settings — Gryter cannot cancel store subscriptions on your behalf, and deleting your Gryter account does not stop store-level recurring charges. The in-app deletion confirmation screen includes a direct link to your store subscription settings.

13. Security

We use reasonable administrative, technical, and organizational measures to protect data, including:

No method of transmission or storage is 100% secure, but we work to protect your information.

14. Your choices and controls

Depending on your location, you may have the right to:

Where processing is based on consent (e.g., analytics, special-category/health data in certain jurisdictions), you can withdraw consent. If you withdraw consent for processing needed to provide the core service, Gryter may not be able to provide some features.

15. GDPR/UK GDPR rights (EEA/UK)

If you are in the EEA/UK, you have rights under GDPR/UK GDPR, including:

16. California privacy rights (CCPA/CPRA)

If you are a California resident, you may have rights to:

To submit a request: email abidwaqar98@gmail.com. We may need to verify your request.

17. Third-party links and content

Gryter may provide links to third-party websites or services (e.g., support pages). We are not responsible for the privacy practices of third parties.

18. Changes to this policy

We may update this Privacy Policy from time to time. If changes are material, we will provide notice in the app or by other appropriate means. The "Effective date" will be updated.

19. Contact

For privacy questions or requests, including data access, deletion, or portability, email abidwaqar98@gmail.com.