Privacy Policy

Last updated: 11 October 2026

This policy explains what information Gryter collects, how we use it and the choices you have. It covers the Gryter app and our website.

Gryter is run by its founder, Abid Waqar, as an individual. When this policy says "we", "us" or "our", it means Abid Waqar, operating as Gryter. For anything about your privacy, email privacy@gryter.com.

By using Gryter, you agree to us collecting and using your information as this policy describes.

Information we collect

Information you give us:

• your account and profile;
• body, health and fitness information, including anything you tell us about injuries or limitations;
• your training records;
• messages, feedback and survey answers you send us.

Information collected automatically:

• device and usage information, and identifiers;
• diagnostics and crash data.

Information from other sources:

• the services you sign in with;
• app stores and payment processors.

Health and fitness information

Some of what you give us is health and fitness information, such as your body weight, injuries or limitations, and workouts. We use it to build and adjust your plan and to run Gryter's tracking features. We never use it for advertising, and we never sell it.

How we use information

We use information for:

• providing, personalising and improving Gryter;
• communicating with you, including marketing you can opt out of;
• research and development;
• security and fraud prevention;
• complying with the law;
• other purposes we tell you about when we collect the information, or that you agree to.

AI providers

Some features use third-party AI providers, such as OpenAI and Anthropic. We send them what a feature needs, such as your answers and settings, and notes you write. We don't add your name or email address.

AI providers process this information for us. They don't use it to train their AI models.

Analytics and crash reports

We use Google Analytics for Firebase for app analytics and Firebase Crashlytics for crash reports. Our analytics provider may estimate your general area, such as your country or city, from your IP address.

We don't use your device's advertising ID, and we don't ask for access to your device's location.

We don't track you across other companies' apps or websites, and the app contains no advertising software.

We don't sell your information

We don't sell your personal information. We don't show ads, and we don't share your information for advertising.

We may use de-identified, aggregated data, which doesn't identify you, to improve Gryter's coaching.

Messages from us

We may send you service messages and marketing emails. Every marketing email includes a link to unsubscribe. You can turn off push notifications in your device's settings.

Who we share information with

We share information with service providers that help us run Gryter, in these areas:

• hosting and databases;
• sign-in;
• analytics and crash reporting;
• AI processing;
• payments and subscriptions;
• email delivery;
• support.

We may also disclose information when the law requires it, or to protect someone's safety.

Where your information is processed

Your information may be processed and stored anywhere in the world, including the United States.

How long we keep it

We keep information for as long as we need it for the purposes in this policy, including meeting legal obligations. If you start setting up Gryter and stop before you finish, we keep your answers so you can pick up where you left off. When you delete your account, we delete your account data. Our account deletion page explains what may be kept.

Security

We take reasonable measures to protect your information, and it's encrypted in transit. No method of storing or sending information is 100% secure.

Deleting your account

You can delete your account at any time:

• in the app: open your Profile and tap Delete Account;
• by email: write to privacy@gryter.com from the email address linked to your Gryter account.

Our account deletion page has the full steps and explains what we delete and what may be kept.

Your rights and choices

Wherever you live, you can:

• ask for a copy of your data by emailing privacy@gryter.com;
• correct your details in the app's Profile and settings;
• delete your data by deleting your account in the app;
• object to how we use your data, or ask us a question, by emailing privacy@gryter.com;
• complain to your local data-protection regulator.

We reply to requests within 30 days.

There's no setting in the app to turn off analytics or crash reporting. The way to opt out is to delete your account, which deletes your account data, and uninstall the app. Our account deletion page explains the records that may be kept.

Children

Gryter is not for children under 13. We don't knowingly collect information from children under 13, and if we learn that we have, we delete it. If you're a parent or guardian and have a concern, email privacy@gryter.com.

Our website and waitlist

If you join the waitlist on our website, we collect what you enter, such as your email address and an optional description of your goal, and how you found our site. We use it to invite you to Gryter and to learn what people want from it. To be removed from the waitlist, email privacy@gryter.com.

Our website sets no tracking or advertising cookies.

Changes to this policy

We may update this policy. Changes take effect when we post them on this page with a new "Last updated" date.

Contact

Privacy questions: privacy@gryter.com

Anything else: support@gryter.com